DTMF on 4.0 PBX

[phonedoc]

I have found a problem that involves the x21 4.0T PBX and CallPilot (2.02). If EEST and DTMF are both set to yes. then this creates a transfer problem in applications in callpilot. The problem will occur as RNA or "Your call can not be completed at this time" message. This occurs after you go through the menu and choose an option that involves a transfer block.

Changing DTMF=NO corrected the issue on both sites.

 

[johnpoole]

very strange because the ees prompt deal with tone back to the user or in this case the app. dtmf is still used for sig. ? good to know for us that are on rls 3, looking forward to the next upgrade

john poole
bellsouth business
columbia,sc