After installing MX-1 messaging 4.1 wth TSW TSW SP02, I faced a problem with DTMF detection even after installing the required patches on the Messaging server (patch 39390,39600).
The case is when I connect Ericsson FCT to the TSW as analogue trunk and make an incoming call to the messaging system from another FCT or from the GSM network, the DTMF digits detected correctly without any problem.
But when make an incoming call to the messaging system from a public trunk line (PTT) the DTMF digits are not recognized correctly...the messaging comes back with the message "Invalid entry", it seems the DTMF level detection at the TSW or messaging is not compatible with the DTMF digits coming from the public trunk lines.
Is there anyway to adjust the DTMF detection level from the TSW/messaging side to overcome this issue?
Below you find the SACOP values (DTMF) from the TSW system
SACOP:UNIT=TRP,SECTOR=REL,ADDR=C0,LIM=1;
EXE A
ADDRESS 0 1 2 3 4 5 6 7 8 9 A B C D E F ISO
000000C0 02 00 02 03 07 00 18 00 1C 00 20 00 0D 80 22 00
also below you find my ISDN route parameters (The route where I face the problem)
ROU SEL TRM SERV NODG DIST DISL TRAF SIG BCAP
1 7130100000000010 5 2100000001 0 5 128 00151515 211110000030 001100
Any advice???
ROU TYPE VARC VARI VARO FILTER
1 SL60 H'00000010 H'10020000 H'00010000 NO
The case is when I connect Ericsson FCT to the TSW as analogue trunk and make an incoming call to the messaging system from another FCT or from the GSM network, the DTMF digits detected correctly without any problem.
But when make an incoming call to the messaging system from a public trunk line (PTT) the DTMF digits are not recognized correctly...the messaging comes back with the message "Invalid entry", it seems the DTMF level detection at the TSW or messaging is not compatible with the DTMF digits coming from the public trunk lines.
Is there anyway to adjust the DTMF detection level from the TSW/messaging side to overcome this issue?
Below you find the SACOP values (DTMF) from the TSW system
SACOP:UNIT=TRP,SECTOR=REL,ADDR=C0,LIM=1;
EXE A
ADDRESS 0 1 2 3 4 5 6 7 8 9 A B C D E F ISO
000000C0 02 00 02 03 07 00 18 00 1C 00 20 00 0D 80 22 00
also below you find my ISDN route parameters (The route where I face the problem)
ROU SEL TRM SERV NODG DIST DISL TRAF SIG BCAP
1 7130100000000010 5 2100000001 0 5 128 00151515 211110000030 001100
Any advice???
ROU TYPE VARC VARI VARO FILTER
1 SL60 H'00000010 H'10020000 H'00010000 NO