DTM Problems

[Johnthephoneguy]

I am installing a T-1 on a new BCM 400 4.0. I tried using the internal CSU and could never get anything, using the existing CSU did work as far as the system seeing the T-1 and the lines provisioned. I programmed my target lines with no problem.

Whenever I try to dial out it says line in use(though monitor shows all lines idle) and calling in I still get a busy signal. What did I miss?

JohnThePhoneGuy

"If I can't fix it, it's not broke!

 

[hawks]

Maybe a dumb question on my part but here goes. Have you verified that the Carrier has released the circuit for use?

 

[Johnthephoneguy]

Yes the circuit is fully functional. I am replacing an older PBX( dont remember the name, it was not a named brand I recognized) and the circuit is still working on that system. I removed it from the old system, plugged it into the BCM and attempted to get it to work. They have an external CSU on that, so I knew my internal settings were correct because I used the same as the external was using. That didn't work for me, but when I used the external CSU, and turned the internal off, then I got both ends to see each other, ie the CSU went green as did the BCM. My channels go idle when I look at them, but when you try to dial the BCM Says lines in use.

JohnThePhoneGuy

"If I can't fix it, it's not broke!

 

[lugerlover]

sounds like span up...channel out

 

[hawks]

What type of trunks are they? Also when you bypassed the external CSU did you try a Cross over cable. I've done that in the past with success when replacing someone elses set up.

 

[Johnthephoneguy]

I did not try the crossover cable only because it appeard the CSU and the BCM were talking when the yellow went out on the CSU and i got a solid green on the BCM.

JohnThePhoneGuy

"If I can't fix it, it's not broke!