Dti2 TIE R2MFC with an IVR

[drbelloso]

Hi

I`ve got a connection again an IVR,The link is a DTI2Mb card programming in TIE mode R2MFC, I've a CDP within DID numbering plan that goes to IVR and the IVR receive calls from the number trough a DTI2 program as DID, Now I want analog line (from DXUT card) to go to the IVR but I can´t program ATDN to a CDP, I tried to program an ACD as ATDN, tha ACD number dials the ACOD that goes to the IVR rout but It sends me the following Message:

MFC005 00000448 00001821 00150C04 00004020 00000F0A 00000000 00000000 00000009 00001000
00000805 37BCB4B1 00000000 00000000 00000000 00000000

I think the ACD is passing DTMF tones,

Anybody has an idea?

 

[johnpoole]

can you idc to that app? you want an analog to goto ivr.. sounds like a hot d 4 or a fdn, where did i lose the call path?

john poole
bellsouth business
columbia,sc

 

[drbelloso]

John Pole

When I dial the ACD (the acd in NCFW has the CDP tha goes to IVR), the PBX sends the above message and the IVR doesn´t answer (The Link between the PBX and the IVR is TIE R2MFC), I Think The ACD is sending DTMF tones and Link rejects, Can I program the ATDN in a trunk to be a HOT D 4

 

[johnpoole]

what happens when you dial the cdp? enl msgi/o x on the d. to see if the dtmf is being sent.. you said you couldn't atdn the analog.. i've done that for night bells way back in rls 12 or so.

test your problem with the cdp, add a dgt to del 4.. or after the msgi, add an idc in 49 and apply that to the route

john poole
bellsouth business
columbia,sc

 

[johnpoole]

btw what is the ivr looking for.? line access and it gives answer supervision

john poole
bellsouth business
columbia,sc

 

[drbelloso]

johnpoole

Before installing the IVR I had just a Symposium for serving the incomning calls from a DID number and analogs lines, Now symposium was replaced by the IVR that gives the information to the Callers (as mention above the IVR and the PBX are linked through DTI2 programming as TIE in R2MFC), When I call to DID number (The DID number is CDP programm as LSC that goes to the IVR rout) I dont have problem the IVR answer, the problem It`s presented when I try to program an analog line to be routed to the IVR.
Can I try to program a HOT D that goes to the IVR rout

Regards