Dterm phone automatically transferring to secondary extension 1

[mrlicensing]

Hello.

NEC Dterm phone when trying to call primary extension (ex.1210) local phone shows "transfer 2210" (2210 is secondary line.) Phone at ext 1210 doesn't ring but light is flashing for secondary line. Anyone know how to fix this so that the call will go directly to the primary extension and cause the phone to ring instead of automatically transferring to secondary extension without sound?

Thanks for any help.

 

[NECPBXtech30]

Check ACFS and APHN.

 

[epcompx2]

Sounds like phone is in DND??