Haven't found where to make this happen. New DSX 40 with 4 CO Lines and 8 sets. Operator wants to just transfer the call to the user and if they don't answer have it go to their mail box. Right now it rings the operator back after the recall timer. Is this even possible on this system? Trying to get her to just transfer to their mailbox if they are not in instead. But she is a hard headed one.
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DSX 40 transfer to extension and then to VM if no answer
- Thread starter Hankb1982
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belevedere
Instructor
Try to extend the recall time longer than the call forward no answer timer.
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