DSX-40 Default extension & pin for phone manager login

[Vallen513]

I have recently been asked by the boss to setup voicemail in the system. I go to the 192.168.1.250 to login to the phone manager software. It asks for the phone extension (3 digit) and PIN (4 digit). Is there a default extension and PIN? If that doesn't work, is there a way to reset the extension and PIN number without wiping all the other settings out? Thank you.

 

[belevedere]

Are you attempting to log into the phone system with DSX System Administrator?
If so, the published default log in and password is NECDSX + 632379.
Phone manager, or IP phone manager is used to log into an IP phone, not the system.
Voicemail boxes can be set up from a phone with VM system admin rights. Usually extension 300 or 301 depending on your software version. Press the VM button, dial 72 after the mailbox answers, then follow the prompts.

 

[Vallen513]

Ah, ok. Thanks. I can connect to the 192.168.1.250 through my Firefox browser on my PC. However, I cannot connect to the IP when I try it on the System Administrator software. Is there a specific TCP port one must use? I tried it with no password and the 632379. It just says Ethernet Error -Unable to connect.

 

[belevedere]

Try resetting the system. Also make sure your sys admin program is the proper version. System software 2 uses sys admin2, 3 uses 3. If you used it to connect in the past then it's probably the right version. Back to trying a reset. You might also try another ether cable and verify your PC is on the same subnet as the system.