DSM 16 Ringing spontaneous 2

[MetlePro]

Hey Guys,

I've recently installed a Digital module on a MICS 6.1
Afterwards I got complaints about all the phones connected to the new module to ring spontaneous for about half a ring, with none on the other end (seems like a bugged ring).

Is this an programming error that's bugging out, or a factory error on the module?

Thanks in advance

Pro refers to my company, not my status

 

[cook1082]

Are there any lines assigned to the phones the default is line 1 and 2 and if the AA is answering you will hear a half ring. Also If that is not the case try a reboot.

 

[MetlePro]

Thanks for the response,

I have tried the reboot allready with no success,

In regards to the assigned lines, that would only be the case if all the phones had the lines assigned right? or can it be caused by 1 phone with the assigned lines bugging out?

And yes there is a AA picking up all the lines. I'll check into that and let you know.


Pro refers to my company, not my status

 

[RikRodgers]

Anything assigned to ring that set, or if you've got ans dn's on them, or they're part of a ringing hunt group will cause the phones to do that, whether they're cordless or desk sets.