DSL can only connect thru a Proxy....WHY ???

[dsl101]

I am having this same problem for months, I have to turn off and on every hour on the modem/router because of connection problems, cannot find server, cannot surf online...
then I have discovered that if connecting through a proxy server, then there's no connection problem at all... Why ?
but I rather not surf through a proxy because of the slow speeds, can anyone help me with this strange situation - how to keep connected without going thru a proxy ??
any advise will be appreciated, thank you.

Jane

 

[stduc]

Have you entered your ISP's DNS server IP address into the router? If you have chosen the routers 'detect DNS server automatically' option - that does not work for some ISP/router combinations.
Your ISP should have that info somewhere on their website - or call their helpline.

[navy]When I married "Miss Right" I didn't realise her first name was 'always'. LOL[/navy]