Dropping Calls on Hold

[sjamison]

I have a client who reports that they are Droping calls as soon as they put them on hold. They are running the latest code on the box. Has anyone heard of this issue?

 

[SPIPOffice]

I had one site with this problem.
It was fixed by rebooting the extention moduals, and then rebooting the main unit.

 

[IPGuru]

This "fault" is often caused by no MOH, the caller recieves silence, thinks they have been cut off & hangs up

solution - connect MOH

 

[dcwave]

I have a customer who is having the same thing happen. I can actually see the IPO change the signalling bits on the T1 (A,B bits) from 1 to 0, which signals the far end to hang up as well.