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dropped calls to external conference calls

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z3r0cool

z3r0cool

MIS
Mar 12, 2012
12
US
Hi all. We're running a Nortel BCM 400 and users have reported intermittent dropped calls when dialing into external conference calls. I've watched the line monitor as this happens and other active calls on our PBX are not dropped at the same time. It doesn't appear to be an issue on the conference host's end and our SIP provider states the BYE is coming from our equipment.

Any ideas as to what may be happening?
 
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