I have a sales order that was entirely drop-shipped (about 9 items). One item had a quantity of 2, but the vendor only shipped 1. This leaves a quantity open, and an (i) to show up on the sales transaction. Aparently this also causes another order to be produced for the remaining item. This sales document is then just left out in the open unable to post since the other item doesn't get applied to it (new order num).
How can I fix the open order problem? Is this normal behavior?
How can I fix the open order problem? Is this normal behavior?