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Driver will not install

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jpollack

IS-IT--Management
Jan 26, 2005
162
US
This machine is a dell Dimension 2350 with an intel onboard contoller. I have tried installing both the drivers for the chipset and adapter, but neither will work. I can't make any changes to the resolution or color.

Thanks,
John
 
What do you mean they wont install?
We dont know if there is a problem with the cdrdom being dirty and therefore not readable or if there is some other problem, so some additional info would help. Do you get a message saying it wont install?

One thing i could suggest would be to follow the mfgrs steps to reset the cmos (bios). I suppose its possible there may be some setting there preventing installation of your chipset and\or video drivers, although i think its likely a longshot, worth a try.




Good advice + great people = tek-tips
 
I go through the setup process reboot and the driver is not functional. If I right click the desktop/properties there is not a settings tab. However, when I open the contol panel there is an icon for the intel adapter, but when clicked it does not respond.
 
What does it show in "device manager"? If it shows the video adapter, click on it, perhaps a right click, see what you get.


Good advice + great people = tek-tips
 
Device manager shows a yellow !. I have uninstalled/reinstalled.
 
You could try moving the video adapter to another pci slot, if it is indeed pci.


Good advice + great people = tek-tips
 
Sorry!

Ok, go to bios and set it so it will redo or re-set dmi settings. I think i have the right wording, but you should be able to find it based on that.
Again, in the bios, if plug and play is set to yes then set it to no. Trust me, there wont be any harm done setting it to no, usually does a lot of good.
Do all that, then try installing again, starting with chipset drivers then video. If they install, each time reset dmi settings.



Good advice + great people = tek-tips
 
On my system it says clear NVRAM, so you might see that instead of DMI settings.


Good advice + great people = tek-tips
 
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