Hi all,
I am having a problem with my Dell PV136T and Arcserve. Not sure which is causing the problem.
Basically what happens is I attempt to run a Clean drive job through Arcserve, which thinks for a bit then declares:
"ERROR: SLOT IS EMPTY".
Meanwhile the cleaning tape has been loaded into one of my drives, causing the drive itself to come up with a Tape Error. The tape will not eject through Arcserve, I need to use the PV136T to eject the tape (which it puts in the wrong slot!), and then perform a soft reset on the drive so it functions again.
Additionally the activity log lists these 2 errors:
E6084 Drive hardware error - servo or sensor [ABSL:2011 CMD:A5h]
E8025 Failed to clean tape drive:15 (EC=ERROR SLOT IS EMPTY)[Device:14][DELL ]
My tapes drives are ABSL:2012 & 2016.
Any suggestions are welcome (duh).
Regards,
Edward
I am having a problem with my Dell PV136T and Arcserve. Not sure which is causing the problem.
Basically what happens is I attempt to run a Clean drive job through Arcserve, which thinks for a bit then declares:
"ERROR: SLOT IS EMPTY".
Meanwhile the cleaning tape has been loaded into one of my drives, causing the drive itself to come up with a Tape Error. The tape will not eject through Arcserve, I need to use the PV136T to eject the tape (which it puts in the wrong slot!), and then perform a soft reset on the drive so it functions again.
Additionally the activity log lists these 2 errors:
E6084 Drive hardware error - servo or sensor [ABSL:2011 CMD:A5h]
E8025 Failed to clean tape drive:15 (EC=ERROR SLOT IS EMPTY)[Device:14][DELL ]
My tapes drives are ABSL:2012 & 2016.
Any suggestions are welcome (duh).
Regards,
Edward