Drive image / Ghost error

[Glazza]

I've used Powerquest Drive image 7 and now Norton Ghost 9 in an attempt to backup my c drive under XP Pro Sp1. Both have failed to create images because on verification of image an "EA" error is returned stating "PQI Internal structure corrupt or not supported". Has anyone else suffered from this error? The Symantec site vaguely mentioned that it could be other software corrupting the image, but I uninstalled anti-virus and switched off zone alarm during creation and still got the error. I then ran God knows how many versions of disk utility software to test the disks and all said they were ok. The hard disks are both SCSI(?) or rather have SCSI in the name on Device manager.
One clue..if I boot up to the Recovery environment I get 2 "warning errors", 1 saying WINBOM is not right and 1 saying NIC card not available or something.
Can anybody help - SYmantec are proving to be useless

 

[pmonett]

I think Symantec has a problem. When I upgraded my motherboard to an ASUS A7N8X-E dlx, I decided to take advantage of the SATA connectors. I purchased IDE-to-SATA connectors, and took the IDE disks off the IDE bus.
Ever since, I cannot use Ghost anymore, because as soon as click on the Backup button, XP freezes (yes, it has SP1 installed).
I contacted Symanted support on that issue, and they told me it had to be a BIOS issue.
I feel they cannot make their product work with SATA or RAID, and they're just trying to brush off the problems until the chipset vendors give them a way out.
It's a shame, because I like Ghost and have always found it very useful. Now, I am almost afraid of making any change on my PC. If I have to reinstall everything, it'll take days.

Pascal.

 

[Freestone]

Perhaps you may want to try Acronis True Image 8.0 (

http://www.acronis.com/products/trueimage/)

Since I don't have any SATA drives I can't attest that this will work with your drives, but I've used this software for quite awhile and highly recommend it. There is a limited 15-day trial that should give you an idea if it'll work for you. And if you like it, you can save $10.00 US instantly at

http://www.latchlogic.com/