Dr. Watsion in rds.exe

[crauser]

I have the following problem:
each time, a backup jobs runs, I get a Dr.Watson error message at the end in module rds.exe

I run ARCserve2000 SP 3 on Windows NT 4.0 Server.

Dr. Watson says: something like 0xc0000005 access violation
in rds.exe

The database manager is stopped. Additionally, I do not see any detailed session information for the actual session on the tape.

Has anyone experienced the same problem ?

Thanks,
Andreas

 

[sujmer]

Stop the ARCserve Database & Job engines & delete the
"00000001.QSD" folder found under the ARCserve directory.
Restart the engines & recreate the job.

This should take care of the issue.