When you run the upgrade wizard, does it list the existing version as 3.2(xx) and the available as 3.1(xx)? You have to select the tick box for the modules if it's a downgrade (upgrades have the tick box ticked by default).
Does it transfer the bin file? Sure you haven't got the Windows firewall on if using XP?
Personally haven't worked on 3.2, previously was Tier2 support & certified instructor. Things like this are usually simple things, not related to the system at all.
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