Dowloading launch.asp

[pyrateguy]

I have a few users that get the following behavior when accessing out servers through nfuse.

They get authenticated fine, the proper published applications are displayed. But when they click on the application, a "getting file information" dialog box comes up that is trying to download launch.asp. This box stays up for infinty and never goes away. These are home users, and the type of ISP does not make a difference (Have tried dial-up, cable modem, and DSL). Browser version is Internet Explorer 5.5. I don't think it's a problem with the servers, and we have 900+ other folks that are working fine.

Is there anything I'm missing here? Thanks.....

 

[sccibos]

The client pc doesn't have the Citrix web-client installed on it. Either force the download of the client from your web server or have the users install it manually.

 

[zeland]

On the right of the Login page, there will be a link for user who do not have the web client to download and install.