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Double appointments in Outlook 2000

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blashley

IS-IT--Management
Feb 22, 2005
12
US
I have two distribution groups that continue to receive double appointments when anyone sends to the All group.

What happens is this, I send an appointment to the All group and the users in my administration and accounting group receive those appointments twice. I have other users in many different groups that aren't part of these groups and they don't have this problem.

I have tried to bring up the properties for groups that aren't having this issue and comparing them with the ones that are having problems. I cannot figure out where the setting is that is allowing these two groups 'only' to receive appointments twice.

FYI, if you accept the appointments, they don't go into the calendar twice. It simply asks for a confirmation to overwrite the first one.

Any ideas?
 
*Update*

It is only affecting one distribution group. All members in the Administration group are receiving double appointments anytime an appointment is sent.

The first appointment acts as normal. Allowing you to accept the meeting with or without a reply. It adds itself to the calendar with no problems.

The second appointment recieved has a yellow message across the top that states one user has not accepted the appointment to their calendar. If you accept the meeting, it just overwrites the first one.

I do know who the user is that is causing the problem. I just cannot figure out why the problem is happening.


 
Solution found.

Inside Outlook, if you go to the tools option and choose options, you can then select the Delegates tab.

In this window, you can add users or groups from the GAL to send on behalf of yourself.

This user had chosen the Administration group to have Editor rights to her calendar.

For some reason, anytime an appointment was sent out to the Administration group, this delegate option would re-send the meeting request right back to the group select to send on her behalf.

Once I removed the group from the delegates window, we were able to send meeting requests without getting duplicates.

I instructed the user on how to add a group to have permissions to edit her calendar without using delegates.

Have day.
 
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