Doorphone vs. Hunt Group in IPOffice Partner Version

[donna123]

I have a customer that has an IP Office 500 Partner version. They would like to install a door phone that when lifted calls a hunt group, so i.e. it calls one phone and if they don't answer it moves on to the next phone...etc. I really can't see a way of making this happen, but was just curious if there was a hidden secret or a work around for this.

Thanks!

 

[amriddle01]

Sequential group with people in the correct order to be called and no answer timer set for how long, in the extn of the door phone:

Shortcode - ?D
Feature - Dial Extn
Tel number - number of above group e.g 300

This is for IP Office mode though, not sure about muppet/partner mode

 

[Bas1234]

Won't work in muppet/partner mode, you can only use the call or hunt group thats it. So ring or ring all.

___________________________________________
It works! Now if only I could remember what I did...

Dain Bramaged (Avaya Search tool

http://tinyurl.com/bas1234

)
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[Telecomboy]

Unless you get a door phone that works on a trunk port and then you can just program that Partner line on each phone you want to ring.

 

[Bas1234]

Yes but you still have a problem with the group ringing mode.

___________________________________________
It works! Now if only I could remember what I did...

Dain Bramaged (Avaya Search tool

http://tinyurl.com/bas1234

)
______________________________________

 

[Telecomboy]

True, you could do an immediate ring on some phones and then delayed ring on other phones who act more as backup.