doorphone on partner system 1

[djmwjk]

I'd like to setup a door phone on our system, and from what I was reading about it in the manual, I think its possible. We have a partner ACS R3.0 which was upgraded to R6.0. Is there any way to set it so when someone at the door just lifts the phone up off the receiver it will ring certain extensions? We have the partner acs software on our computer to administer the system our customers have.

Would appreciate any help!
John

 

[Dexman]

Hi John,

Yes, you can connect either 1 or 2 doorphones to the ACS.

From extension 10 or 11, you can select option #604 to pick which extension will be doorphone #1 and option #605 to choose doorphone #2.

Then, use option #606 to choose which extensions will ring when the a doorphone is being used.

You can even program a button on the various extensions to ring the doorphone if you see someone approaching a door and want to communicate before the person pushes the button.

For security sake, make sure that none of the telephone lines are assigned to any doorphone extension and that doorphone extensions are not assigned to any voicemail.

Here is the link to the installation and programming manual on Avaya's website:

http://support.avaya.com/elmodocs2/partneracs_r6/456803_4.pdf

Doorphones are discussed in section 9 page 16.


Paul

 

[jlshelton]

If all you have is a ruggedized telephone, and no interface to the door lock, you might also consider the Hotline feature (#603) which allows a single-line phone to be configured to call an internal extension, or even an outside line. You would probably want to disable outside line access from such an extension.

 

[TouchToneTommy]

You can connect a standard phone and program it as a "doorphone". Lifting the handset will cause the "ding-dong" on the intercom, just like a door box.

Observed some interesting interactions with door phones and universal door phone contact closures on a Partner II one time. Theorized that you could call into the auto attendant from a cell phone, transfer to the door phone extension (it was a real door box), have it auto answer, and then dial the unlock code (touch tone spell out "OPEN"). You would be automatically disconnected as soon as you tried to dial anything after the door box answered. Don't know if it was the door phone controller or the Partner II that did the disconnect, but there seems to be some type of automatic security built in when setting an extension as a door phone.

 

[Dexman]

Every once in a while, Western Electric telephones without dials will appear on eBay. Many seem to be vintage 1960's & 70's. I bet you could use something like that if you want something other than a square, wall-mounted door phone.

http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&category=985&item=6190972357&rd=1