Does Mitel 3700 have an external MoH port?

[MoHGurue]

Hello Yall,
I am not a phone technician, but I work with phone technicians on regular basis. We are a message on Hold Company and one of our clients has a Mitel 3700 phone system, I have some questions about this system:

1- Does it come with an external MoH port?
2- If not, can you add one to it?
3- #2 is a yes, then what is the part # I need to order

If the above is not possible, I would really appreciate the step-by-step instructions of how to load the MoH audio files directly onto the phone system. The client's new phone vendor told them they did not know how to do it!!!

I will be contracting a phone technician to do the work, so i am not trying to find the info and self-install it

Thank you so much for your help

 

[kwbMitel]

I do not think it is a 3700 as I have not heard of such.

If 3300 then yes

Verify the system type for a definitive answer.

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What's most important is that you realise ... There is no spoon.

 

[MoHGurue]

Thank you so much for your reply. I will double check with the client and update the post