Yesterday, a guy claiming to be from Microsoft called me on my cell phone. (He had an Indian accent, so that's plausible.) He said that there was a virus on my laptop (I have 3 laptops) and he wanted to walk me through fixing it. I told him I was at work and couldn't get to "my laptop," so he said he'd call back later. That hasn't happened yet. The number he called from was "unavailable," so I can't do a reverse number lookup.
I have had Explorer crash on me recently and I've gone ahead and sent the post-mortem dumps to Microsoft, so this all seems within the realm of possibility. However, I'm still skeptical. Does anybody know whether Microsoft will really try to help an individual user in this manner? If not, what's the scam?
I have had Explorer crash on me recently and I've gone ahead and sent the post-mortem dumps to Microsoft, so this all seems within the realm of possibility. However, I'm still skeptical. Does anybody know whether Microsoft will really try to help an individual user in this manner? If not, what's the scam?