Does Call Pilot 5.0 use ACD/AST license for voice announcements 1

[jebloome]

We are upgraded to Call Pilot 5.0. We currently use Mermail for all of voice anouncements for our Symposium scripts. Mermail currently utilizes AST/ACD licenses for the phantom phones. Does Call Pilot require the same type of licenses ACD/AST for the announcements?

 

[yyrkroon]

You're require to have 1 free AST and 1 free ACD license. The AST and ACD for CP does not count against your license, but you MUST have at least 1 free on each.

 

[jebloome]

Excellent. thank you very much for the info.