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Does anyone know the secret of rese

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reggielfrith

Programmer
Oct 22, 2002
44
US
Does anyone know the secret of resetting a Merlin Messaging voicemail extention on a Magix? 1 person gets fired, another takes her place but can't get into voicemail because they don't know the old password. Can I reset it remotely through winSPM?
 
You have to log into the Messaging Admin, either by calling a line with Auto Attendant and pressing *7, or having someone transfer you to the VMail calling group (normally 770). Prompt 2 is extensions, follow the prompts to reset the password, reset the mailbox, or delete and re-create the mailbox.
 
Thanks wspense!! I'll try this the first thing this morning. By the way, this forum is a godsend!!
 
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