Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

  • Congratulations strongm on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

Does anyone know how to change the

Status
Not open for further replies.

mattk24

Technical User
Mar 17, 2003
7
US
Does anyone know how to change the Label display on a 4620 ip set (ie: Abbrev Dial Group 3 DC 00 = Voicemail).

Any info would be great. I have looked throught manuals but to no avail.

M
 
I was told by an Avaya rep last month that it is not currently possible to change the displayed label on the 46xx IP phones. I would love to find out that I'm wrong.

Susan
Under certain circumstances, profanity provides a relief denied even to prayer. - Mark Twain
 
Firmware release 3 available from the avaya support website allows you to modify labels on the phones.

Here's the link:

Hope this helps (if so, please give me a star).

Kris
 
The link is for 2420 phones - does it work for 46xx sets, as well?

Susan
Under certain circumstances, profanity provides a relief denied even to prayer. - Mark Twain
 
FYI - couldn't find any info on label-changing on kristiandg's posted link, so I contacted Denver. Here is the text of their reply:

Susan,
I received your web ticket #108689519. At this time, there is no way to change the button labeling for the abbreviated dial buttons on the 4620 set. This is a common request, so this will likely be changed in a future firmware release. However, there is no way to accomplish this at this time.
The alternative at this point is to use speed dial buttons on the phone. The labels may be changed for these buttons, as described in the 4620 User's Guide. This requires the programming of the numbers and labels to be done at the phone set.
Please let me know if you have any further questions.
Thank you,
Joe Brooks
Systems Application Specialist/ACACN
Convergence Front End Team
Avaya Inc.
800-242-2121, extension 13254
jabrooks@avaya.com


Susan
Under certain circumstances, profanity provides a relief denied even to prayer. - Mark Twain
 
No fair, your not supposed to call Denver. :)

Thanks for the info.
M
 
Update to an old post:

1. Definty v11 (aka MultiVantage) has been renamed to Avaya Communication Manager.

2. Release 1.3 of ACM (available since May 2003) allows you to create personalized labels for the AD System list.
See for more information.

We're on 1.2 now, so I'm pushing for the 1.3 upgrade.

Susan
Under certain circumstances, profanity provides a relief denied even to prayer. - Mark Twain
 
I could be wrong, but I have heard that the MV 1.1 and MV 1.2 upgrade to MV 1.3 is no software material charge (labor charges apply of course).

Statements expressed in this post are my own opinions and should not be considered as the opinion of my employer.
 
Hi,

Withe the upgrade to Communication manager 1.3, you can write 5 characters insted fo AD5 etc. . You must also change station's Display language : User-Default, and then change display-message button - there you can change AD.




 
hi ,

you can change the lable name from release 1.8 for 4620
you have in menu page 2 option to change the name .


in avaya site .


by
diadora321 .
 
Status
Not open for further replies.

Part and Inventory Search

Sponsor

Back
Top