Hello,
A 3rd party IVR connected via SIP trunks is attempting to perform blind transfer to a CS1k acquired CDN. Call is actually delivered correctly, but is using 2 licenses and the messaging appears to be a consultative transfer versus blind. Is this normal behaviour? The IVR ports are not registered btw.
Thank you for your assistance.
A 3rd party IVR connected via SIP trunks is attempting to perform blind transfer to a CS1k acquired CDN. Call is actually delivered correctly, but is using 2 licenses and the messaging appears to be a consultative transfer versus blind. Is this normal behaviour? The IVR ports are not registered btw.
Thank you for your assistance.