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Documents print with no document info on

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MacArtistDan

Vendor
Jun 30, 2005
1
GB
Using Quark commercially, we upgraded to OS X and Quark 6.5 simultaneously. Since using Quark 6.5, we are unable to print any documanet info on our jobs but can print only tick marks.

If we create a PDF of the job, it does display the document info however.

We are running our jobs to a Canon CLC1100 colour printer and have downloaded the latest PPD from Canon, as well as having spoken to both Canon and some guy from the TEchnica Dept of Quark Xpress - neither could offer a solution.

Anyone using Quark for a living can appreciate how important it is to have document information displayed on their runouts, especially when we have to refer to previous jobs/job numbers for duplicate creations.

We don't have this problem in any other application, only Quark.

Any help or advice would be greatly appreciated as, like the guy wit a steering wheel in his pants, its driving me nuts :)
 
can you try using another PPD temporarily - and see if the problem goes away?


Kind Regards
Duncan
 
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