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Document printing for one user but not others

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kwirky

MIS
Apr 22, 2010
85
AU
Hello,
We have a document which is located on a network server and is accessible to several users in a department. All users are working from PCs with local printers attached.
This despatch label will only print for one of the users and comes out as intended. When the other users try and print it, it generates okay, and on a preview looks fine, however when they select print, nothing happens. No new window, no document, no nothing.
I am a novice when it comes to hardware, but can anyone point me in the right direction of where to look to rectify the problem.
They can print other things fine from this printer.
 
Get the report on the PC that is giving trouble. Choose File > Page Setup and File > Printer, also Options and Report Options. Some bad setting there.

[yinyang] Madawc Williams (East Anglia, UK). Using Crystal 11.5 with SQL and Windows XP [yinyang]
 
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