Do Avaya 4412D+ and 4424D+ work on R9.0 1

[effectivecommunicat]

Hi All,

I have been searching the KB and matrix to see if the 4400 series phone will work on R9. It is my assumption that they will work on a digital 16 or digital 30 module, but not on a base card... Is that correct or can anyone confirm?

I have a IP406v2 that we plan on upgrading to 9.0, but would like to re-use the 4400 series phones and the digital 16/30 modules.

Thanks!

Chris Skordahl
ACIS, ACSS Certified

 

[effectivecommunicat]

I should mention that we are replacing the 406v2 with a new 500v2 as part of the upgrade.

Chris Skordahl
ACIS, ACSS Certified

 

[hairlessupportmonkey]

Have you checked the KB for this information?

ACSS - SME
General Geek

 

[hairlessupportmonkey]

http://marketingtools.avaya.com/kno...mergedProjects/productdescription/summary.htm

ACSS - SME
General Geek

 

[hairlessupportmonkey]

All Avaya telephones are designed to ensure that features and functions are easily accessible to the user - ensuring that, through ease of use, the full benefits of the system are delivered to the desktop.

The telephones that support handsfree operation are intended for individual use only, not for group or conference room operation.

The telephones listed below are the preferred and premier range of telephones for use on the IP Office. These telephones are sold worldwide in every country where IP Office is available. The range of telephones consists of both digital and IP phones.

IP Office worldwide digital telephones:


IP Office worldwide IP telephones:
• 1403 Telephone

• 1603 IP Telephone
• 1408 Telephone

• 1608 IP Telephone
• 1416 Telephone

• 1616 IP Telephone
• 9504 Telephone

• 9608 IP Telephone
• 9508 Telephone

• 9611 IP telephone



• 9621 IP Telephone



• 9641 IP Telephone

In addition to the telephones above, IP Office supports a wide range of telephones, as listed below. Some of these phones, however, are only available in certain countries and regions.

Other digital/analog telephones:


Other IP telephones:
• 2402 Telephone

• 9620L/9620C IP Telephone
• 2410 Telephone

• 9630G/9640/9640G IP Telephone
• 2420 Telephone

• 9650/9650C IP Telephone
• 3810 Wireless Telephone

• 3720 DECT R4 Wireless Handset
• EU24/EU24BL DSS Unit

• 3725 DECT R4 Wireless Handset



• 3740 DECT R4 Wireless Handset



• 3749 DECT R4 Wireless Handset



• 36451 Wireless (WiFi) Phone



• 3645 Ruggedized Wireless (WiFi) Phone



• D100

The following Norstar/BCM telephones are fully supported but might require special interface cards/modules. Some of these phones are not available for new sales or to all channels.

Norstar/BCM Heritage Digital telephones


Norstar/BCM Heritage IP telephones:
• T7000

• 1120 IP phone
• T7100

• 1140 IP phone
• T7208

• LCD KEM for 1100 telephones
• T7316; T7316e

• 1220 IP phone
• T24 KIM– Key Indicator Module

• 1230 IP phone
• M7000

• LCD KEM for 1200 telephones
• M7100

• LED KEM for 1200 telephones
• M7208


7420/7430/7440 Digital Mobility Handsets (2.4 GHZ)
• M7310

• 7439/7449 Digital Mobility Handset, DECT, North America
• M7324

• 4135/4145/4145EX Digital Mobility Handset, DECT; EMEA and Hong Kong
• CAP (48 buttons) – Central Answering Position

• 4136/4146/4146EX Digital Mobility Handset, DECT; Australia and NZ.
• T7406, T7406E BXT cordless Telephone, North America

• 7420/7430/7440 Digital Mobility Handsets, DECT, South America

Only the Global version of the M7000 Series will be supported on IP Office. The Non-Global versions (also called NA version) of the M7000 Series set are not supported.

The Non-Global versions were available from the late 1980s to the early 1990s and only sold in North America. The Global version was available in all regions including NA as of the Early-Mid 1990s until the End of Sale of the M7000 Series sets.

The Global and Non-Global sets can best be identified through their contrast level:
• Global version – 9 Contrast Levels
• Non-Global version – 4 Contrast Levels

Avaya partners should notify the end-customers that the M7000 has reached the End of Life status and hence technical support for them is limited.

Note: All versions of the T7000 Series are supported and there are no minimum firmware or regional requirements for the BST T7000 Series sets.

The following Norstar/BCM Digital mobility components are supported on IP Office but might require special interface cards/modules. Some of these phones are not available for new sales or to all channels.

Digital Mobility 2.4 GHz solution - North America and CALA

Digital Mobility Base Station 10


(2.4GHz, Compatible with Handset 7430/7440, Repeater 40)

Digital Mobility Repeater 40


(2.4GHz, Compatible with Handset 7430/7440, Base station 10)

Digital Mobility External Antenna 51




DMC 080


Digital Mobility Controller - N.A.

DMC 320


Digital Mobility Controller - N.A.

Digital Mobility 1.9 GHz solution - North America (1929-1930 MHz)

Digital Mobility Base Station 19 (NAR)




Digital Mobility Repeater 49 (Canada, US)




Digital Mobility External Antenna 51




DMC 080


Digital Mobility Controller - N.A.

DMC 320


Digital Mobility Controller - N.A.

Digital Mobility 1.8 GHz solution - Europe, Hong Kong, Australia, New Zealand (1880-1900MHz)

Digital Mobility Base Station 15




Digital Mobility Repeater 25




Digital Mobility Repeater 45




Digital Mobility External Antenna 51




DMC 081


Digital Mobility Controller - International

DMC 321


Digital Mobility Controller - International

Digital Mobility 1.8 GHz solution - South America (1900-1930 MHz)

Digital Mobility Base Station 14




Digital Mobility Repeater 24




Digital Mobility External Antenna 51




DMC 081


Digital Mobility Controller - International

DMC 321


Digital Mobility Controller - International

The following telephones are no longer available for new sales.

Other digital/analog telephones:


Other IP telephones:
• 4406

• 5601 IP Telephone
• 4412

• 4601 IP Telephone
• 4424

• 4602SW IP Telephone
• 4450 DSS Unit

• 5602SW IP Telephone
• 4610SW IP Telephone

• 4610SW IP Telephone
• 5610SW IP Telephone

• 5620 IP Telephone
• 5402 Telephone

• 4620/21 IP Telephone
• 5410 Telephone

• 4625SW IP Telephone
• 5420 Telephone

• 3616 Executive Wireless (WiFi) Phone
• T3 Comfort (Up)

• 5621 IP Telephone
• T3 Classic (UPN)

• 3620 Healthcare Wireless (WiFi) Phone
• T3 Compact (UPN)



• T3 DSS Module



• For maximum cabling distances please refer to the IP Office Installation Manual.

Legacy Telephone Support

The following telephones are not supported. They may function but have not been tested with the current IP Office release. Any faults reported following this release will not be fixed.
• 20DT Analog DECT used with IP Office Analog DECT and Compact DECT.
• TransTalk 9040

ACSS - SME
General Geek

 

[effectivecommunicat]

Thanks hairless monkey. I did see that on the knowledgebase, but it did not give a clear confirmation of if it was supported and if it required a special connection (dig16/30 mod). All is mentions is "The following telephones are no longer available for new sales."

I have customers using 5400 series (which are on the list) so I wasn't sure how the 4400 series was treated other than the fact that they are no longer sold new.

Chris Skordahl
ACIS, ACSS Certified

 

[hairlessupportmonkey]

I would just tell the customer no.

time to buy new phones!

ACSS - SME
General Geek

 

[amriddle01]

At least they aren't an Ex Nortel site, people coming from Nortel systems seem to think changing handsets is a ridiculous concept and what they have should last at least 20 years regardless what make system they are buying......that's going off what's been posted here since Avaya bought Nortel

 

[sizbut]

Give them their due, just plugging in a M or T Series phone and it works was a wonderful reminder of "oh yes, that's how all phones used to work". No 20 minutes of Avaya firmware upgrade.

Of course with the new DT modules its the module that needs to do a firmware switch. And even my telly does firmware upgrade now. God I'm getting old... just like Nortel and 4400 sets.

Stuck in a never ending cycle of file copying.