DNS - WWW vs no WWW in URL

[PartlyDave]

I'm receiving complaints that users can't get to out company’s web site without including the "WWW" in the address. We host our own site within our DMZ. This is a W2K Active directory domain. The web domin name and the active directory domain name are the same, "domainname.com"


Actually they can get to the site without including the

http://WWW in

the url, but it's very slow to bring up the site. If they enter http:\\

http://www.domainname.com

the site appears instantly, if they just enter http:\\domainname.com it takes 30 seconds or more for the site to appear in their browser.

I have a host name entry for

http://WWW in

DNS in the "doaminname.com" zone that points to the address of the web server.

I can see that if the web domain name and the AD domain name were not the same I could simply put in a DNS record for "doaminname.com" just like I did for "

http://WWW".

So, how do I improve name resolution speed for those users who insist on dropping the WWW?

 

[tom11011]

I think you can have more than one entry for domain.com in your dns.