I am having trouble with a Windows 98 PC. IP is working fine and I can ping addresses on the Internet. DNS is not working, but I know the DNS servers are good servers and I can ping them. If I try to ping it says it cannot resolve. If I try to ping homepc which is another pc on my network it will resolve to that IP address. If I know the ISP DNS servers are working and I can ping them, why wouldn't they resolve a valid domain name? I know they have had trouble with viruses in the last couple of weeks and I am wondering if an important file might have been deleted? Any suggestions without having to reload Windows???
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DNS problem on a Win98 PC
- Thread starter 1ontheway
- Start date
GlenJohnson
MIS
Try a tracert and see where the ping fails. Check out my faq faq950-4361 to see what happens and how it works. Good luck.
Glen A. Johnson
If you're from Northern Illinois/Southern Wisconsin check out Tek-Tips in Chicago, Illinois Forum.
TTinChicago
Glen A. Johnson
If you're from Northern Illinois/Southern Wisconsin check out Tek-Tips in Chicago, Illinois Forum.
TTinChicago
A tracert isn't going to highlight his problem if he can't resolve DNS ("If I try to ping it says it cannot resolve").
Have you checked your DNS settings in your network configuration? Are the DNS servers defined?
Chris.
**********************
Chris Andrew, CCNA, CCSA
chris@iproute.co.uk
**********************
Have you checked your DNS settings in your network configuration? Are the DNS servers defined?
Chris.
**********************
Chris Andrew, CCNA, CCSA
chris@iproute.co.uk
**********************
GlenJohnson
MIS
Correct, but it would tell him if the problem is local, or if someone else is dropping the ball. What if he tries to ping ? You mentioned viruses. Go to
Free online scan
and down in the lower left corner gives you the option for a free online scan. Run that and see if you do have viruses. Good luck.
Glen A. Johnson
If you're from Northern Illinois/Southern Wisconsin check out Tek-Tips in Chicago, Illinois Forum.
TTinChicago
Free online scan
and down in the lower left corner gives you the option for a free online scan. Run that and see if you do have viruses. Good luck.
Glen A. Johnson
If you're from Northern Illinois/Southern Wisconsin check out Tek-Tips in Chicago, Illinois Forum.
TTinChicago
*smacks head against desk*
His ping isn't failing due to a lack of connectivity ..
" IP is working fine and I can ping addresses on the Internet".
"If I know the ISP DNS servers are working and I can ping them .."
What he can't do is resolve DNS. If he tries 'tracert it just won't resolve the IP address.
"If I try to ping it says it cannot resolve."
1ontheway,
It's a fair bet that your ISP's DNS servers are working just fine, and so a better test would be to see if the DNS resolver on your machine works. Try an nslookup
nslookup
server <your_isp_DNS_server>
If that doesn't work try another server and see if you get the same result. If you get DNS resolution okay by querying the DNS servers in this manner then the problem lies with your DNS setup on your network card or dial up settings, whichever you are using, ie. no DNS servers defined.
Chris.
**********************
Chris Andrew, CCNA, CCSA
chris@iproute.co.uk
**********************
His ping isn't failing due to a lack of connectivity ..
" IP is working fine and I can ping addresses on the Internet".
"If I know the ISP DNS servers are working and I can ping them .."
What he can't do is resolve DNS. If he tries 'tracert it just won't resolve the IP address.
"If I try to ping it says it cannot resolve."
1ontheway,
It's a fair bet that your ISP's DNS servers are working just fine, and so a better test would be to see if the DNS resolver on your machine works. Try an nslookup
nslookup
server <your_isp_DNS_server>
If that doesn't work try another server and see if you get the same result. If you get DNS resolution okay by querying the DNS servers in this manner then the problem lies with your DNS setup on your network card or dial up settings, whichever you are using, ie. no DNS servers defined.
Chris.
**********************
Chris Andrew, CCNA, CCSA
chris@iproute.co.uk
**********************
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