DNIS

[iceman4000000]

Hi all,
We are installing an IVR from Nortel Networks (VPS/is2dd) which will be used in conjunction with our Avaya Definity (release 8). However when calls come into the Nortel from the definity, we are not picking up the CLI or DNIS numbers. The Nortel guys assure us that everything is set up for it on the IVR. We are using DS1FD. Any ideas?

ICE

 

[ipml]

Hi,
The reason that you are unable to pick up the CLI or DNIS is that they are not supplied inband with DS1FD. To get the CLI or DNIS you need to get them via Converse Step.

For info goto:

http://periscope.us.nortel.com/ts/telephony/switches/g3-setup.html