DNIS routing

[td1031]

What am I missing? My RDB route 10 is set to use DCNO 1. In the IDC table my incoming DNIS values are set in DCNO 1 to route to a specific extension but the calls are coming and routing to call pilot option 0.

REQ: prt
TYPE: rdb
CUST 0
ROUT 10

TYPE RDB
CUST 00
DMOD
ROUT 10
DES LD
TKTP TIE
NPID_TBL_NUM 0
ESN NO
CNVT NO
SAT NO
RCLS EXT
DTRK YES
BRIP NO
DGTP PRI
ISDN YES
MODE PRA
IFC D250
SBN NO
PNI 00000
NCNA YES
NCRD NO
CHTY BCH
CTYP UKWN
INAC NO
ISAR NO
CPUB OFF
DAPC NO
BCOT 0
DSEL 3VCE
PTYP PRI
AUTO NO
DNIS YES
NDGT 1
DCDR NO
ICOG IAO
SRCH LIN
TRMB YES
STEP
ACOD 8010
TCPP NO
PII NO
TARG
CLEN 1
BILN NO
OABS
INST
IDC YES
DCNO 1
NDNO 1 *
DNAM NO
ANTK
SIGO STD
ICIS YES
TIMR ICF 512
OGF 512
EOD 13952
NRD 10112
DDL 70
ODT 4096
RGV 640
GRD 896
SFB 3
NBS 2048


PAGE 002

NBL 4096
TFD 0
DRNG NO
CDR NO
MUS NO
EQAR NO
FRL 0 0
FRL 1 0
FRL 2 0
FRL 3 0
FRL 4 0
FRL 5 0
FRL 6 0
FRL 7 0
OHQ NO
OHQT 00
CBQ NO
AUTH NO
TTBL 0
PLEV 2
ALRM NO
ART 0
SGRP 0
AACR NO

 

[td1031]

IDC Table 2000 through 2006 are the DNIS numbers in issue. The IDC table needs to be straightened out they were not using 4 digit DNIS before I got here

REQ prt
TYPE idc
CUST 0
DCNO

DCNO 0
IDGT CDGT

DCNO 1
IDGT CDGT
0668 5301
2000 5204
2001 5204
2002 5204
2003 5204
2004 5204
2005 5204
2006 5204
400 5200
732 5253
742 5253
8002477431 4421
8003498853 5377
8003545383 4400
8003620111 5225
8004741557 5200
8005115792 5225
8005469873 5200
8007115243 5375
8007117694 5303
8007737291 4409
8008312273 5225
8008691159 4411
8008691213 5225
8008933491 5225
8145224 5225
8777676946 4430
9961 4200
9973 4431

DCNO 2
IDGT CDGT
1111742 5253

 

[lretrievers]

Can you dial 5204 and get to the right place? If yes,
turn on D-Channel messaging and verify the DNIS being sent.

 

[johnpoole]

how many digits is your switch setup to accept.. all entries in that table need to be the same length as your did digits from the provider

john poole
bellsouth business
columbia,sc

 

[johnpoole]

to test that setup:

put your dn in dcno 1, use an output of any other dn.. maybe a non did on key 2.. dial out and back in to your did.

john poole
bellsouth business
columbia,sc

 

[johnpoole]

if that does not work, post your cdb amd look close at rdr and net data

john poole
bellsouth business
columbia,sc

 

[td1031]

Added IDC entry 5204 5204 and it works from the outside.
REQ prt
TYPE idc
CUST 0
DCNO

DCNO 0
IDGT CDGT

DCNO 1
IDGT CDGT
0668 5301
2000 5204
2001 5204
2002 5204
2003 5204
2004 5204
2005 5204
2006 5204
400 5200
5204 5204
732 5253
742 5253
8002477431 4421
8003498853 5377
8003545383 4400
8003620111 5225
8004741557 5200
8005115792 5225
8005469873 5200
8007115243 5375
8007117694 5303
8007737291 4409
8008312273 5225
8008691159 4411
8008691213 5225
8008933491 5225
8668145224 5225
8777676946 4430
9961 4200
9973 4431

DCNO 2
IDGT CDGT
1111742 5253

MEM AVAIL: (U/P): 1044652 USED U P: 232374 99229 TOT: 1376255
DISK RECS AVAIL: 385
REQ

 

[td1031]

REQ: prt
TYPE: cdb
CUST 0

TYPE CDB
CUST 00
AML_DATA
OPT DNX
VSID
GP02
GP03
GP04
GP05
GP06
GP07
GP08
GP09
GP10
GP11
GP12
GP13
GP14
GP15
ANI_DATA
ANAT 553
ANLD 5200
ATT_DATA
OPT AHD BIND BIXA BLA
DNX IC1 XTG XDP XLF XBL
FKA MWUD LOD
REA SYA ATDA
ATDN 0
NCOS 0
CWUP NO
CWCL 0 0
CWTM 0 0
CWBZ NO NO
MATT NO
RTIM 30 30 30
ATIM 0
AQTT 0
AODN
SPVC 00
SBLF NO
RTSA RSAD
SACP NO
ABDN NO
IRFR NO
XRFR NO
IDBZ NO
PBUZ 02 10
ICI 00
ICI 01
ICI 02
ICI 03
ICI 04
ICI 05
ICI 06
ICI 07
ICI 08
ICI 09
RICI
AWU_DATA
AWU NO
CAS_DATA
CAS NO
CCS_DATA


PAGE 002

CCRS UNR
ECC1 UNR
ECC2 UNR
CNCS 0
PELK NO
CDR_DATA
CDR NO
CHLN 0
FCAF NO
FCR_DATA
NFCR YES
MAXT 1
OCB1 255
OCB2 255
OCB3 255
IDCA YES
DCMX 10
FFC_DATA
CCRS UNR
SCPL 0
FFCS NO
STRL 0
STRG
ADLD 0
FTR_DATA
**DAPC**PREFIX TABLE NO: 00 **
UNKN**INTL**NATL**ESPN**LOCL**ELOC**ECDP**
UNKN*
E164* 00 0
PRIV*
E163* 00 0
TELX*
X121*
NATL*

OPT AHD BIND BIXA BLA CFO CFRD
COX CPA CTD DBA DNX DSX
HTU HVD XBL IC1 XDP XLF
IHD XTG FKA LOD LRA MCI
MWUD PVCD REA RND
RTR RTD ROX SBA SYA
TTAD VOBD CWRD HLPD HRLD
CXOD
DGRP 0
IRNG NO
PKND 1
DNDL NO
SPRE 1
PREO 0
BPSS NO
SRCD 0000
EEST YES
DTMF NO
EESD NO
TTBL 0
MUS YES
MUSR 20
ALDN
RECD NO
PORT 0
STCB NO
MCDC NO
NAUT NO
IDEF NO
MTAR NO
LEND NO
MSCD NO
CPCI NO
CONF_DSP
CNFFIELD NO
CNF_NAME CONF
INTFIELD NO


PAGE 003

INT_NAME I
EXTFIELD NO
EXT_NAME E
BSFE NO
ASPCT 010
IMS_DATA
IMS YES
IMA YES
APL NONE
UST NO
APL NONE
UMG NO
APL NONE
INT_DATA
ACCD OVF OVF OVF ATN
CTVN OVF OVF OVF ATN
MBNR OVF OVF OVF ATN
CTRC OVF NAP OVF NAP
CLDN NAP OVF NAP NAP
NINV OVF OVF OVF ATN
NITR OVF OVF OVF ATN
NRES OVF OVF OVF ATN
NBLK OVF OVF OVF ATN
RCLE ATN OVF ATN ATN
CONG OVF
LLT OVF
DNDT BSY
LDN_DATA
OPT XLDN
DLDN NO
LDN0 7051
LDN1
LDN2
LDN3
LDN4
LDN5
ICI 00
ICI 01
ICI 02
ICI 03
ICI 04
ICI 05
ICI 06
ICI 07
ICI 08
ICI 09
MPO_DATA
FMOP
RGNA STD STD
AOCS DIS DIS
RCY1 06
RCY2 04
RALL NO
CDTO 14
IFLS NO
MHLD NO
PCDS
CNFD 1
TGLD 2
DISD 3
CCDO NO
AFCO NO


PAGE 004

ACNS NO
NET_DATA
OPT RTD
AC2
FNP YES
ISDN YES
PNI 0
PINX_DN
MBG 0
BSGC 65535
PFX1
PFX2
HLOC
LSC
RCNT 5
PSTN NO
TNDM 15
PCMC 15
SATD 1
OCLI NO
TRNX NO
EXTT NO
FTOP FRES
VNR NO
NIT 8
FOPT 14
NIT_DATA
NIT1 4200
TIM1
NIT2
TIM2
NIT3
TIM3
NIT4
TIM4
ENS NO
OAS_DATA
ODN0
ODN1
ODN2
ODN3
ODN4
ODN5
ODN6
ODN7
ODN8
ODN9
ASTM 30
HDOPT 0
HDTM 30
RDR_DATA
OPT CFO CFRD PVCD CWRD
FNAD FDN
FNAT FDN
FNAL FDN
CFTA NO
CCFWDN
CFN0 4
CFN1 4
CFN2 4
DFN0 4
DFN1 4


PAGE 005

DFN2 4
DNDH NO
MDID NO
NDID NO
MWFB NO
TRCL 0
CRT0 00 00 00 00
CRT1 00 00 00 00
CRT2 00 00 00 00
CRT3 00 00 00 00
DAY0
DAY1
DAY2
DAY3
HOLIDAY0
HOLIDAY1
HOLIDAY2
HOLIDAY3
ROA_DATA
OPT ROX
RICI
TIM_DATA
FLSH 45
PHDT 30
DIND 30
DIDT 14
LDTT 6
BOTO 14
DBRC 60
RTIM 30 30 30
ATIM 0
AQTT 0
ADLD 0
NFNA 0
HWTT 300
NIT 8
FOPT 14
TST_DATA

REQ:

 

[johnpoole]

ANLD 5200


your switch is just looking at the 1st 4 digits, so the ten digit entries will not work right

john poole
bellsouth business
columbia,sc

 

[td1031]

8008312273 5225

This entry seems to be working okay

 

[td1031]

I am going to check with my carrier to see how they are sending this number to me. This switch is in such a mess.

 

[johnpoole]

8008312273 5225

it's routing on 8008, 8002477431 4421, try changing this to 8002 4421.. and do call the vendor and set up 4 digits to route off of..

john poole
bellsouth business
columbia,sc

 

[lretrievers]

Is this a PRI span? can you turn on D-channel messaging and see what you are receiving? That would be the quickest way?

johnpoole, my experience tells me the length of LDN0 is what dicates what it translates on. LDN0 is set to 4 digits, the last 4 digits of what is being sent should be what it works on. I have never had issues with the ANI data block and LDN0.

 

[td1031]

It is PRI. What are the commands an loads involved with looking at the d channel messaging.

 

[td1031]

Okay so I have talked to the carrier and it is getting really strange. They said they are sending me 1000 as the DNIS for 8008312273 but as you can see in my IDC table there is no entry for DNIS 1000. So how in the heck is that being routed to 5225 like it is suppose to. I have another technical contact at my carrier that i will be discussing with later today but this is way to strange.

 

[td1031]

Looks like through testing I have figured out that it comes in on 8008 and that is a problem. When you setup 8008 it asks for FRCE and if you set it to yes it clears data that was setup in NFCR in ld 15.

SO now i have really screwed it up. By setting the FRCE to yes it wiped out these entries

8008312273 5225
8008691159 4411
8008691213 5225
8008933491 5225
Now my IDC has 8008 5225 and all these numbers take that routing. This also leads me to believe that my carrier does know what they are sending me.

 

[Watsonj]

Okay, I hope I am not oversimplifying this problem, but according to your RDB 10, your NDGT is set to 1 when which means RDB 10 is only looking for a single digit DNIS. I would assume that the ACD is truncating your 4 digit DNIS (1000) and only accepting the last digit (0) and routing to Call Pilot. If you change NDGT to 4, does this solve the problem?

 

[td1031]

FCR_DATA
NFCR YES
MAXT 1
OCB1 255
OCB2 255
OCB3 255
IDCA YES
DCMX 10

 

[td1031]

Okay so I restored the IDC table to
8008312273 5225
8008601669 5204
8008691159 4411
8008691213 5225
8008933491 5225

These now route correctly so it looks like the carrier is sending me enough digits for the switch to use the NFCR data to route the call based on the entire number?

What do oyu guys think?

 

[Watsonj]

Now I am really confused, but that is normal for me... Your FRCE prompt in LD 49 should have nothing to do with your Flexible Code Restrictions. Your received a FRCE prompt because you tried to enter a 4 digit DNIS range when you already had existing DNIS's starting with 8008. (i.e., when you entered 8008 as a DNIS entry, you already had 8008312273, 8008691159, 8008691213 and 8008933491 entered - by entering YES at FRCE, you told the switch to create a range and that all incoming digits starting with 8008 need to route to a specific DN - since Nortel is only looking at the first four incoming digits, this creates a conflict and your YES answer tells the ACD to delete all entries with more than 4 digits starting with 8008.) I work at an inbound call center and we have to use Ranges to cut down on our IDC table size. At our site we have approx. 250,000 RTNs in IDC 1!