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DND Question

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jsaad

IS-IT--Management
Jun 20, 2002
1,407
US
I have a BCM400 4.0. When I put phones in DND mode and the receptionist transfers an outside caller to a phone in DND it immediately goes right back to the receptionist. It will not go to voice mail. Usually I don't give out DND to users. I thought it should go to VM. Is there something I'm missing?
 
it depends on where you have the set to forward on busy.

JohnThePhoneGuy

"If I can't fix it, it's not broke!
 
i never ever do fwd on busy. i guess I'll try it out and see.

maybe I can change the feature to fwd to vmail (ftr 984) that will accomplish the same thing, no?
 
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