DND groups

[CommoGuy101]

Hello everyone,
I am working on a CS1000.
There are DND groups built, so that when the attendant console presses the group DND key they are then placed in do not disturb mode.
The calls are then routed to a message stating the patient hours of accepting calls.
I cannot find where this routing takes place.
How do I determine/change where the calls are directed when the group is placed in DND mode?

Thank you,
CommoGuy101

 

[KCFLHRC]

Group DND is in LD 26. The Intercept treatment is defined in LD 15. If you read the Feature Guide it will tell you everything you need to know. Look here starting on page 189

http://btbusiness.custhelp.com/euf/...stem/NN43001-106-B3_03.03_Fundamentals_FS.pdf