DND goes to AA and not VMail. Odd things happening. 1

[ymeq123]

My problem has returned. I have some phones that will go to VMail if DND is on and some will go to the AA. I can find no obvious differences between the two sets and line configs. He is something else strange. If I reboot the NAM then DND will go to VMail but when night service comes on the AA will not answer. Instead I will get some system message like "the person you are calling is not available."

If I go into the NAM and change the lines it asnwers from YES to NO and then back to YES again the AA answers and the correct CCR tree messages come up. After I change those lines the DND starts going to the AA and not to VMail again.

AA is not set to answer the target lines of the sets in question.

MICS 5
NAM 4.0.04C
1 PRI T1
3 4 port analog line cards

Any thoughts?????

 

[Norstarguru]

I know what your problem may be give me a call

John
888-766-7577 X2225

 

[fgibson]

check the control set for lines.
services
common settings
control sets