DND and Exchange 2007 UM

[albrittonj]

When you transfer to a user who has DND enabled, your either disconnected or you can hear a portion of thier voice mail greeting and then you are disconnected. If you call someone with dnd enable directly it works fine.

We are using mitel 3300 7.1ur2, Exchange 2007 Unified Messaging.

Thanks
Jody

 

[TheMitelGuy]

In your System Options form, what is your QSIG options set too?

 

[albrittonj]

DPNSS/QSIG Diversion Enabled: Yes

 

[albrittonj]

When transferring internally to a DND extension, You get half of the exchange voice mail announcement, when you come in thru an external trunk you get call barred.

 

[albrittonj]

Another bit of weirdness, when you call in from the outside thru the pri, to a phone on dnd it says "call barred"

 

[TheMitelGuy]

Are you inserting or deleting ARS digits?

 

[albrittonj]

No, all that is set to 0

 

[albrittonj]

15:13:59 RO143 DPN 1F ISRM_I ;10;*1#*50*4401#*100*J.ALBRITTON#
15:13:59 RO143 DPN 21 SSRM_C *58*CW*Wlxj@@@@@@LVeP#9034084405
15:13:59 RI143 DPN 7 NIM *51*3#
15:14:00 RI104 DPN 2C ISRM_C ;10;*3#*233*`IBb#*58*CI*W4#*50*9034572500#4405
15:14:01 ROL DPN PEER Exchange 648 28 ISRM_I
15:14:01 RO104 DPN A NIM *240*`XD#
15:14:01 RIL DPN PEER Exchange 649 1 CCM
15:14:01 RIL DPN PEER Exchange 650 1 CCM
15:14:02 ROL DPN PEER Exchange 654 28 ISRM_I
;10;*3#*233*`IBb#*58*CI*W4#*50*9034572500#
15:14:02 ROL DPN PEER Exchange 654 26 SSRM_I
*58*CE*B*4405*D.Stone#*58*C4*1*00*00#
15:14:02 ROL DPN PEER Exchange 654 1B SSRM_C *58*CW*Wlxj@@@@@@LVx@#3600
15:14:02 RIL DPN PEER Exchange 654 A NIM *240*`XD#
15:14:02 RO104 DPN A NIM *240*`XD#
15:14:02 RIL DPN PEER Exchange 654 11 NAM *3#*166*1 2 3 4#
15:14:02 RIL DPN PEER Exchange 654 1 CCM
15:14:02 RIL DPN PEER NIL_PEER_ 654 2 CRM/CIM ;29;
15:14:03 ROL DPN PEER Exchange 655 28 ISRM_I
;10;*3#*233*`IBb#*58*CI*W4#*50*9034572500#
15:14:03 ROL DPN PEER Exchange 655 26 SSRM_I
*58*CE*B*4405*D.Stone#*58*C4*1*00*00#

 

[TheMitelGuy]

Attach a SIP trace from Ethereal. That will tell us what's going on.