DN renumber

[RPMcMurphy]

I've got a customer with a Norstar and a 2 port Flash voicemail who now wants/has ordered copper DIDs. They would like their 4 digit extensions to be the same as the 4 digit DID number/block they purchased. However, currently their extensions are 2xxx and their DIDs are going to be
(xxx)xxx-4xxx. What would be the best thing to do, **startup and go from scratch or can I do a change DN? If I do a change DN does that also change the vm programming? Not sure which way to go on this, I'm sure someone has had to do this before?

 

[endlesswinter]

you can do the change dn, and change extentions in voicemail.

I would reinstall vm and **startup. sounds like you've gotta do a lot of programing anyway for the DID's.

 

[Deweyhumbolt]

It's really up to you. I have no fear reprogramming from scratch, especially if my account. I would do a Ftr**startup. You could manually renumber also. Depends on how many DNs, as compared to how much in depth programming.

As long as Vmail is 4 digits now, a Reinstall is not required. Just delete every Mbox and rebuild. I would not reccomend leaving Mbox as 2xxx and just changing the ext.#, but it is an option.

Adversity is Opportunity

 

[Bob3470]

When we do a system like that we always match the the DN and the Mailbox with the DID number. If the DN does not have a DID we leave the DN default.( usually 22xx) That way its easier to keep track who has DIDs.

 

[RikRodgers]

I agree with endlesswinter. Change DN the ext's, and reinstall vm. That way Bob the President doesn't lose all his external autodial buttons, etc...