DMI to Show CLID

[bombaytelecom]

Hi,

Its been a while so please bare with me.

Our PBX is setup to not display our Local Delivery number. There is an override which is a 4 digit prefix.

How can I setup so that if a specific number is dialled it will put the prefix in and display the CLID to the phone?

My idea is to setup a SSL which users can use (as this will be a new office that we have acquired) to dial the number (with the prefix) or easier if they dial the number then the DMI manipulates the number to include the prefix.

I just not sure how to setup the latter.


Meridian Option 61C
Symposium v 4.5
NICE Dictaphone Recording

 

[bignose21]

depends on how the routing is currently setup, guess you dial AC1 for outside line then when call is routed to PSTN you insert the 4 digits on the DMI. Depending if you use AC2 that could be an option, set the AC2 as a single or multiple digit code, add a replication of what you have in AC1 into AC2, then on the DMI done insert the code.

If AC2 is in use for something else (on-net etc.) then you could just add a TSC and do the same. The TSC would be the code to access the feature, route to RLI to send to PSTN strip the TSC digits