DMC factory defaults

[martinduchesneau]

Hi,

I'm looking for a way to reset the DMC to it's factory defaults. The problem I have concerns the antennas and loss of signal by the 7440 phones.

I'm using a Mics version DR 7.1 and a DMC 080. When I register the 7440 phones, all goes fine until I try to start a communication. The little handset icon appears at the bottom right corner of the screen, and then I lose my signal icon and the handset icon. After a few seconds, the signal icon comes back. This happens everytime a communication is attempted, from the 7440 or another phone trying to call the 7440. When a regular digital phone tries to call, I see nothing on the 7440 and I lose the signal icon.

The system is set up with only one antenna. When I monitor the signal received by the 7440 using *99989*, it shows in the "alternate" antenna position (bottom line) and nothing shows up in the main section of the monitoring window. I tried switching the position of the antenna (from 00 to 01) and the same problem occurs.

I'm really stuck deep on this one, any help would be welcome.

Thank you

 

[CTCINY]

Did you run a Cable Delay Measurement? That must be done before you try to commmunicate with the DMC

What doesn't kill you only makes you stronger.

 

[martinduchesneau]

Yes the delay has been measured at several occasions without anymore success. Since this is a lab test, I used short cords of about 1m long, resulting in delays of 0 ticks with the antenna in both position 00 and 01.

Thanks for the help, but that doesn't solve it...