I know this isn't strictly a "SureStore" problem, but I am hoping you can help or point me in the right direction. Many thanks.
I am having problems with an internal HP DLT VS80 tape drive. It's not working in Veritas Netbackup, it detects the drive but won't read the tapes. The server is a HP Proliant ML350 G4
So I installed the Library and tape tools to see what's going on. It also detects the tape drive, the "Device analysis" test succeeds as does the "Device Self Test".
However the problems begin when I run the "Connectivity" test. This fails, as does the "Media analysis" & "Read\Write" Test.
The Device Analysis was completed and no problems were found. This does not guarantee a failure-free device, but rather indicates that no known problem was identified on the device.
Device Analysis - PASSED.
Device Self Test - PASSED.
Connectivity Test - FAILED.
Please check the configuration of your SCSI Bus, proper termination, proper installation of all required drivers. Then re-run the test.
I have checked the SCSI cable and reseated it.
Both Driver and Firmware are upto date.
HP have agreed to replace the drive, but I am not sure it's a hardware problem, although it is making strange noises and starts what sounds like loading the tape at random times.
I am having problems with an internal HP DLT VS80 tape drive. It's not working in Veritas Netbackup, it detects the drive but won't read the tapes. The server is a HP Proliant ML350 G4
So I installed the Library and tape tools to see what's going on. It also detects the tape drive, the "Device analysis" test succeeds as does the "Device Self Test".
However the problems begin when I run the "Connectivity" test. This fails, as does the "Media analysis" & "Read\Write" Test.
The Device Analysis was completed and no problems were found. This does not guarantee a failure-free device, but rather indicates that no known problem was identified on the device.
Device Analysis - PASSED.
Device Self Test - PASSED.
Connectivity Test - FAILED.
Please check the configuration of your SCSI Bus, proper termination, proper installation of all required drivers. Then re-run the test.
I have checked the SCSI cable and reseated it.
Both Driver and Firmware are upto date.
HP have agreed to replace the drive, but I am not sure it's a hardware problem, although it is making strange noises and starts what sounds like loading the tape at random times.