DLO 12.5 "Network Pending" status

[Jillp]

I was surprised to find that Symantec doesn't support it's software, even new purchases.

I have a DLO Agent running on my desktop. The backup starts @ 9:00 p.m. Sometimes the agent will appear to hang up on the desktop, with a status of "Network Pending". The server shows that the backup is complete.

When this happens to my CEO, he swears that the process is using system resources. Does anyone have an idea what's going on?

I appreciate any help.

TIA, Jill

 

[brainblurb]

We also use the DLO agent on our desktops. I believe that changed files are backed up and cached to the PC's local hard drive before being transferred across the network to the DLO server. "Network Pending" would imply that the files to be backed up haven't been transferred across the network yet. If it stays in this state for a prolonged period of time, it might be worth checking connectivity between the server and client.

Hope this helps!!

Anony Moose

http://www.brainblurb.com

 

[Jillp]

Thanks for your reply. I'll dig into it.