Divert calls to a mobile.

[niborsnriac]

Hi again,
I have a querrie on call diversion on a norstar to a mobile.
The line supplier will not allow call diversion because of the call routing rules.
I wish to know if the calls can be programmed to divert to the owners mobile using the norstar programming & if so, what norstar system does it ?
I am not sure if it is a 6 + 16, a 0 + 32 or what, that the customer has installed. From memory, I think it is an old Norstar Compact 6 + 16 with level 3 software.
If it can be done on any of the systems, which one & what software level is required ?
Any help on this matter would be gratefully appreciated.
Regards,
Niborsnriac.

 

[mroberts]

How To Externally Call Forward a Phone:
You must have at least 4.1 software in a MICS or CICS to execute this feature.

Build a Route
Services – Show
Ringing Service – Next to
Routing Service – Show
Routes – Show
Show Route: 001 – Show
Dialout: No Numbr – Leave alone – Next
Use: ( ) – Change to Pool B (we’ll change it back to pool A after building the dest code.)
DN Type: Public

Build a Destination Code:
Routing Service – Show
Routes – Next
Dest Codes – Show
Show destcode: - Add
DstCode: (enter code) – OK
Normal: 000 – Change to route built – Show
AbsorbLength: ALL
Don’t have to worry about Night schedule etc.

Go back into the Route 001 and change Use: Pool B to Use: Pool A

Make sure the phone has Allow Redirect set to Yes and that you’ve allowed it access to the line pool you’re using.

Then simply walk up to the phone and press
Call Forward Button or Feature 4
Dial the destination code + phone number.

All calls that ring on the phone will be forwarded! All calls, including IC calls. So if you want one particular line to be forwarded but not others, simply program ONLY that line to appear & ring on the set.
MRoberts
mroberts@americaii.com

http://www.a1teletronics.com