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Distribution of calls on Consoles

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Harani

Technical User
Dec 20, 2005
42
GB
At the moment our reception consoles take calls "round robin" style, alternating between calls.

we want to set them up so they are serial. i.e one Console takes the bulk of the calls and the other console will only get a call if the first one is engaged.

The system is a Meridian 61C and we have two M2250 consoles

How can i change this ?

Thaks in advance

Glen
 
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