Hello all,
We are having an issue with our Distributed Voicemail setup. We have IP Office 9.0.8 and Voicemail Pro 9.1.3 (or is it 9.13). Running. The Distributed setup is running in a few offices. Most have no problems now. We were having version issues and problems with the *17 code not being right. Some had "?"U, some had "?U" and others just ?U. I was able to get everything on the same version and same coding. Now when users press *17 option 3 is available to all Distributed Boxes. It was not before this.
Here is my problem now, we have one office of about 10 people. Of these 10 people 2 have no problems. Meaning they go in, they change their greeting and the system changes it once it syncs. The rest, the system says it changes it, when you go in to check it tells you Greeting one is recorded and active. Yet when you call that users you get the system greeting. I have checked the Syncing, files match on both servers. I have removed the users and set up a new users (Same info). I have not tried to remove the user then remove all the corresponding folders. Do you think that is worth a try?
Anyone have any in sight to this issue? I now not many people use Distributed, i am starting to see why.