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Distributed Monitoring 3.7 problem

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pappetta

IS-IT--Management
Jul 11, 2001
11
IT
Hy all,
I have a blocking problem with "RDBMSStatus" monitor (OracleIstanceManager collection)... I have an NT 4.0 endpoint EP (service pack 5 and oracle server 7.3.4) monitored by Tivoli DM 3.7 (Tivoli Manager for oracle 2.0).
When the communication between EP and preferred gateway GW is down (network down or gateway service down) the hourly scheduled monitor RDBMSStatus (it checks the state of Oracle istance running on the EP) takes all CPU and memory resorces until the following DR.Watson-message occurs :

... An application error has occured and an application log is being generated.
OraCheckedStatu.exe
Exception: access violation (0xc0000005),Address: 0x77f6750b.....

OraCheckedStatu.exe is started by the monitor RDBMSStatus or by performing the Check DBstatus (from popup menu of database object in Tivoli desktop).

Is it possible that the problem is due to the fallen of the communication between GW and EP??? .... the dm_ep_engine cannot communicate with the gateway ....Does someone know if there are some patches to fix the problem??????

Thanks in advance...
Raffaele
 
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