Rational1618
Technical User
We administer telecommunications for various locations, including non-profits and charitable organizations. One location (about 15 handsets) has a need for Distinctive Ring based upon the number the incoming caller dialed. The phone system is an IP Office 500 V2. The Phone Service (POTS Lines), and equipment must remain the same. The Service Provider has a solution....however it does not support simultaneous traffic to the two numbers which must ring differently. On the equipment....we cannot use a different analog phone. The handset must be an Avaya 1408 handset (or perhaps another Avaya handset). We cannot use a chime, bell, or external ringer. We cannot use software that would have to remain open on peoples' computers. We cannot install the Partner mode or Basic version of the software because calls would have to go straight from ringing to the auto-attendant...without Overflow etc.
Does DEFINITY support this functionality in this context?
As limited as the options appear to be, there is a time-constrained request for a solution. We would appreciate any recommendations that you may have. Even those solutions which may appear too expensive would be helpful. Thank you very much for your time.
Rational1618
Does DEFINITY support this functionality in this context?
As limited as the options appear to be, there is a time-constrained request for a solution. We would appreciate any recommendations that you may have. Even those solutions which may appear too expensive would be helpful. Thank you very much for your time.
Rational1618