Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

  • Congratulations strongm on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

Distibuted Voicemail Pro showing the wrong number of messages

Status
Not open for further replies.

BlueMar

IS-IT--Management
Dec 4, 2013
52
US
Site has a distributed voicemail configuration. Every so often users connected to the distributed server, with group voicemails, will report that visual voice is showing 10 messages but when they enter *17 to hear their messages it says 0 messages. Anyone ran into this issue before?
 
Still an issue for me .. My user is in the same system as the HG

Are your users remote from the HG ? I know that was an issue at one point

It's only dialtone!!!
 
Nope, these are not remote users.
 
I would try ugrading to the latest SP. Check that the name is correct between the Huntgoup and the User source code Example: HMainHuntGroup or try HXXXX XXXX= extension #

thread940-1739244

It's only dialtone!!!
 
have you correctly configured the SMTP servers on both sites so that the VM Pro's can communicate correctly?

Are these Windows or Linux based VM Pro's (Linux based are much simpler as all the SMTP pre-requisites are in place & configured correctly -:) )

A Maintenance contract is essential, not a Luxury.
Do things on the cheap & it will cost you dear
 
Status
Not open for further replies.

Part and Inventory Search

Sponsor

Back
Top