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Displaying the real time collections windows on a web page

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dfm289

MIS
Jul 13, 2010
1
US
My company is using GRTD Build 03. 05.05. I would like to create a web site for internal use only that will display The Calls Waiting, Calls Abandoned, and Calls Answered Collections, or anyone of the other Collections in GRTD for the users in the computer. This site will serve only for information for the users.

Is there a way for this to be accomplished and if so what files should be addressed?

Thanks for any information
 
I have never seen this done with GRTD - but with direct information from the database via SQL or ODBC. You will have to look closer in Nortels documentation.
 
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